Crisis Numbers and Resources – Lanarkshire Links

Crisis Numbers & Resources

At Lanarkshire Links, we understand that reaching out during a mental health crisis can feel overwhelming. This page provides important crisis numbers and support resources for individuals, families, and carers across Lanarkshire who may need urgent help.

Real people. Real experience. Real support.

They’re people who have been there; they have lived through their own mental health ups and downs and come out the other side – That experience isn’t just valuable; it matters.

So, what do they do?

Peer Workers build strong, trusting relationships with people in the wards. They listen to people’s experiences, respond to concerns quickly, and help ensure that patients on the ward feel heard and valued. This trust often becomes a powerful starting point for positive change.

Our Peer Workers work closely alongside clinical staff and form collaborative relationships within the ward teams. What makes the role unique is that Peer Workers use their lived experience of mental health and recovery to connect with people in a meaningful way. Where appropriate, they may share parts of their own journey to offer hope and understanding.

Peer Workers may support or run activities on wards, but these are not the main focus of the role. Activities are used to create a relaxed, safe space where recovery-focused conversations can happen naturally.

The core of the Peer Workers role is connection, empathy and recovery. They help people feel understood and empowered, support them to make sense of their mental health journey, and explore what recovery means to them as individuals. Their role compliments clinical care by offering a different kind of support, which is based on shared understanding rather than clinical expertise.

Why it matters

Because mental health recovery isn’t just clinical, it’s personal. And knowing someone has walked a similar path can make a huge difference.

A free, confidential, phone and webchat service for anyone in Scotland over the age of 16 experiencing low mood, depression or anxiety.

Phone:
0800 83 85 87

Weekdays:
Monday-Thursday 6pm to 2am

Weekend:
Friday 6pm-Monday 6am

Samaritans 24 hour support service

Phone:
116 123

Email:
jo@samaritans.org.uk

Need help face to face? Find a branch to visit below:
Click here to visit website

NHS 24 mental health services are available to everyone in Scotland, of all ages. The services they offer include listening, offering advice, and guiding you to further help if required.

Phone:
111

Resources and Self Help Support

Ten Tips for Starting Mindfulness

Ten for Zen’s – Ten Easy Steps for Dealing with Stress, Anxiety & Worry

Ten for Zen’s – Ten Easy Steps for Building Resilience

Ten for Zen’s – Ten Tips for Eliminating Stress, Worry and Anxiety

Ten for Zen’s Easy Guide to Mindfulness

VOEF

The Voice of Experience Forum is a registered charity which operates throughout North Lanarkshire as the champion and representative voice of older people.

NLDF

The E&P Network will ensure that, the network partners work towards promoting best practice, delivering E&P activities, and recording such work and the outcomes across health and social care in North Lanarkshire.